Visa Hangs Up Call Recording Class Action For $18M

Law360, New York (October 24, 2011, 5:36 PM EDT) -- Plaintiffs in a class action against Visa Inc. on Monday asked a California federal court to greenlight an $18 million settlement of claims that the company illegally recorded phone calls from customers in six states.

In the suit, Los Angeles County resident Francisco Marenco claims Visa recorded thousands of phone calls made to customer service representatives by customers in California, Florida, Maryland, Nevada, New Hampshire and Washington without notifying them or obtaining their consent.

Since the court preliminarily approved the settlement in late July, more than...
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