JPMorgan, Customers End Call Recording Action

Law360, Washington (November 21, 2011, 3:17 PM EST) -- JPMorgan Chase Bank NA on Thursday resolved a putative class action alleging the banking giant violated California law by recording outbound calls to customers without providing notice or gaining consent.

U.S. District Judge Dolly M. Gee signed off on a joint stipulation of dismissal, with each side to bear its own fees and costs.

Plaintiff Kerry Moriarty sued JPMorgan in June, claiming it violated California’s privacy law by routinely recording outbound calls with its customers and potential customers in the state without disclosing that those calls...
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