Convergys Can't Enforce Class-Action Waivers In Wage Suit

Law360, New York (March 4, 2013, 1:30 PM EST) -- A Missouri federal judge on Friday declared class-action waivers signed by call center employees at Convergys Corp. unenforceable, ruling that the agreements would violate the National Labor Relations Act if put into effect.

U.S. District Judge Carol E. Jackson rejected a bid by the customer management company to use the waivers to strike class and collective wage-and-hour claims filed by a former customer service representative, saying the agreements improperly restrict the right to concerted worker activity.

“Collective and class litigation, through which employees band together to...
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Case Information

Case Title

Grant v. Convergys Corporation

Case Number



Missouri Eastern

Nature of Suit

Labor: Fair Standards


Carol E. Jackson

Date Filed

March 16, 2012

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