Ace Must Defend Convergys In Hyundai Call Recording Suits

Law360, New York (July 8, 2013, 6:04 PM EDT) -- An Ohio federal judge on Wednesday ordered Ace Property & Casualty Insurance Co. to cover customer services provider Convergys Corp.'s defense costs in a pair of class actions claiming phone calls from Hyundai Motor Corp. customers were illegally recorded.

U.S. District Judge Timothy Black ruled that Ace had an immediate duty to defend Convergys subsidiaries Encore Receivable Management Inc. and Convergys Customer Management Group Inc. against the claims. He rejected Ace's argument that the underlying lawsuits did not involve oral or written publication, which was required...
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