Kaiser Permanente To Pay $5.4M To End TCPA Class Action

By Caroline Simson (December 5, 2014, 12:38 PM EST) -- Kaiser Permanente will pay $5.35 million to settle a class action accusing the health care organization of violating the Telephone Consumer Protection Act by sending unsolicited prerecorded messages to former customers' cellphones, according to an order signed by a California federal judge Thursday.

In his preliminary approval order, U.S. District Judge John A. Houston also certified a nationwide class of Kaiser's former customers, who had canceled their health insurance coverage and subsequently received unwanted calls to their cellphones using an artificial or prerecorded voice that encouraged them to reapply for Kaiser coverage anytime after April 24, 2009. The class period terminated...

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