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Bellsouth Hit With Call Center Class Action

Law360 (November 21, 2008, 12:00 AM EST) -- As call center employees continue to assert their labor rights, a group of current and former Bellsouth Telecommunications Inc. workers has brought a putative class action claiming the workers' employer systematically denies its call center employees overtime pay.

The complaint, lodged Thursday in the U.S. District Court for the Northern District of Florida, claims that Bellsouth, an AT&T Inc. subsidiary, has a compensation policy that violates the Fair Labor Standards Act.

Former and current employees in customer service and sales positions at Bellsouth’s call centers “have...
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