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October 23, 2023

In re Google Cloud Contact Center AI Privacy Litigation

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Case overview

Case Number:

3:23-cv-05437

See also:

Court:

California Northern

Nature of Suit:

P.I.: Other

Multi Party Litigation:

Class Action

Judge:

Rita F. Lin

Firms

Companies

Sectors & Industries:

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Reflects complaints, answers, motions, orders and trial notes entered from Jan. 1, 2011.
Additional or older documents may be available in Pacer.

Coverage

  1. October 23, 2026

    Google Avoids Wiretap Claims Over AI Customer Service Calls

    A California federal judge has tossed proposed class claims alleging Google violated the California Invasion of Privacy Act by training its artificial intelligence tools through the customer service software it provided to Home Depot, and the judge required pursuing arbitration for plaintiffs who called customer service for Verizon, Uber and Discover.

5 other articles on this case. View all »

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