Restaurant Delivery App Hit With Class Suit Over Fee Hike

By Joyce Hanson (May 1, 2019, 9:08 PM EDT) -- A restaurant has slapped the Waitr food delivery app with a proposed class action in Louisiana federal court, claiming it broke its contract with thousands of eateries by raising to 15% from 10% the fee it charges them for each order placed.

Little Rock-based lead plaintiff Bobby's Country Cookin' LLC alleged on Tuesday that Waitr Holdings Inc. of Lake Charles, Louisiana, raised the fee in 2018 after its announced acquisition by an investment fund but before its initial public offering. The company breached its contractual obligation to customers when it imposed the fee hike to maximize its revenue ahead of the...

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