Gap Hit With TCPA Suit Over Autodialed Calls

Law360, New York (January 27, 2017, 2:38 PM EST) -- A consumer hit Gap Inc. with a proposed class action in New York federal court on Thursday, alleging that the retailer violated the Telephone Consumer Protection Act by continually autodialing his cellphone, even after he explained that the company had the wrong number.

Roy Campbell's complaint alleges that the retailer starts autodialing consumers when they fall behind on payments for their Gap-brand credit cards, sometimes reaching numbers no longer held by its customers but refusing to stop calling.

"Gap fails to heed these consumers' requests that it cease placing calls to their cellular telephones," Campbell said. "Gap's continued calls cause consumers...

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