Gallup Faces TCPA Suit Over Purported Automated Call

Law360, Los Angeles (April 18, 2017, 4:28 PM EDT) -- Gallup Inc. was hit with a putative class action in California federal court on Monday, alleging the company violated the Telephone Consumer Protection Act with an automated telephone call sent to a cellphone on the National Do Not Call Registry, though the company defends its practice of making manual calls.

Jason Hartley, a San Diego resident, says he added his cellphone to the registry in December 2004. But in November 2016, he claims he picked up an incoming call and heard a “long pause” before he was connected to someone from Gallup representing Union Bank.

Hartley claims the call was made...

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