Houston Says Xerox Bungled EMS Billing Services

Law360, Houston (July 26, 2013, 8:45 PM EDT) -- The city of Houston on Friday accused Xerox Corp. of misrepresenting its expertise to land a multimillion-dollar contract as the city’s emergency medical services billing administrator and being incapable of performing the job.

Houston says Xerox State and Local Solutions Inc. was paid millions of dollars to handle the city’s billing and collection for EMS, but that it has fallen “woefully” short of its represented expertise, costing the city even more money to correct the company’s many mistakes.

“Xerox exploited and took advantage of the city’s...
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