Kaiser Permanente To Pay $5.4M To End TCPA Class Action

Law360, New York (December 5, 2014, 12:38 PM EST) -- Kaiser Permanente will pay $5.35 million to settle a class action accusing the health care organization of violating the Telephone Consumer Protection Act by sending unsolicited prerecorded messages to former customers’ cellphones, according to an order signed by a California federal judge Thursday.

In his preliminary approval order, U.S. District Judge John A. Houston also certified a nationwide class of Kaiser’s former customers, who had canceled their health insurance coverage and subsequently received unwanted calls to their cellphones using an artificial or prerecorded voice that encouraged...
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