Is Your Hotel Ready For The Chip-And-PIN Liability Shift?
Law360, New York (September 28, 2015, 10:43 AM EDT) -- Christopher Avery
Oct. 1 is right around the corner. Hotels, restaurants and retailers: are you ready for what’s in your customers’ wallets?
As payment card transactions have supplanted cash and check-made purchases, point-of-sale (POS) devices have become a necessity for many businesses, particularly those in the hospitality industry: from the biggest hotels to smallest cafes and bistros. For hotels especially, the days of a guest paying by cash or check for their stay is long gone; now, nearly every aspect of the guest experience — from making reservations to checking out — is handled via payment cards.
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