FTC Wraps 1st Cases Spotlighting Right To Post Bad Reviews

By Alison Noon (May 8, 2019, 5:45 PM EDT) -- The Federal Trade Commission has notched its first actions focused exclusively on enforcing a 2016 law that protects consumers' right to leave negative reviews on platforms such as Yelp, the agency announced Wednesday — a loud message about how regulators view attempts to gag bad publicity, according to at least one lawyer.

At a time when online ratings could make or break a business, the FTC says companies must steer clear of silencing consumers about goods, services and business conduct, pursuant to the Consumer Review Fairness Act.

The agency said National Floors Direct and two smaller companies threatened to charge or...

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