A Deep Dive Into New CFPB Debt Collection Rules: Part 2

By Steven Kaplan, Ori Lev, Stephanie Robinson, David Tallman and Francis Doorley (June 24, 2019, 11:17 AM EDT) -- The second part of this article discusses the provisions of the Consumer Financial Protection Bureau's proposed debt collection rule regarding call frequency, validation of debt and other unfair or deceptive debt collection practices. In part one, we discussed the statutory background of the Fair Debt Collection Practices Act definitions under the proposed rule, and procedures for electronic communications.

Call Frequency Limits

The FDCPA itself does not provide a bright-line limit to the frequency with which a debt collector may attempt to contact a borrower; the statute provides only that a debt collector may not cause a telephone to ring, or engage...

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