Apple Can't Exit Case Alleging Faulty 'Butterfly' Keyboards

Law360 (December 2, 2019, 7:41 PM EST) -- Apple Inc. can't leverage its keyboard repair program to escape a proposed class action brought by MacBook buyers claiming the company knew its "butterfly" keyboards were faulty, according to an order unsealed Monday in California federal court.

In their 2018 suit, the consumers alleged MacBooks they bought in 2016, 2017 and 2018 featured defective keyboards with sticky and unresponsive keys.

Apple had argued the suit should be nixed because its Keyboard Service Program offers free repair service for owners of the butterfly keyboards — or a refund for previous repairs — and as a result remedies the issues raised by the plaintiffs....

Stay ahead of the curve

In the legal profession, information is the key to success. You have to know what’s happening with clients, competitors, practice areas, and industries. Law360 provides the intelligence you need to remain an expert and beat the competition.

  • Access to case data within articles (numbers, filings, courts, nature of suit, and more.)
  • Access to attached documents such as briefs, petitions, complaints, decisions, motions, etc.
  • Create custom alerts for specific article and case topics and so much more!


Attached Documents

Related Sections

Case Information

Case Title

Subscribers Only

Case Number

Subscribers Only


Subscribers Only

Nature of Suit

Subscribers Only


Subscribers Only

Date Filed

Subscribers Only

Law Firms


Government Agencies

Judge Analytics

Hello! I'm Law360's automated support bot.

How can I help you today?

For example, you can type:
  • I forgot my password
  • I took a free trial but didn't get a verification email
  • How do I sign up for a newsletter?
Ask a question!