Live Chat Co. Wins $30M In Jury Trial Over Trade Secrets Theft
By Hannah Albarazi (June 17, 2021, 8:14 PM EDT) -- Sequoia Capital-backed customer service technology company 7.ai ripped off trade secrets belonging to rival LivePerson and engaged in unfair competition that helped it land contracts with heavyweights like Sears and Capital One, a California federal jury found Thursday, awarding the live chat company $30 million in damages.
The jury reached its verdict on Thursday around 11 a.m., after a multiweek trial that was among the first held in the San Francisco Bay Area since the coronavirus pandemic began, and after less than eight hours of deliberation.
Jurors rejected 7.ai's argument that LivePerson was simply trying to bully the competition and instead found...
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