APAC Customer Services Reps Win FLSA Class Cert.

Law360, New York (January 12, 2010, 2:25 PM EST) -- A group of APAC Customer Services Inc. employees has won conditional certification in a class action accusing the call center services provider of violating federal and state labor laws by denying its customer service representatives proper overtime compensation.

Judge Barbara B. Crabb of the U.S. District Court for the Western District of Wisconsin on Monday granted plaintiff Tiffany Sharpe's request to certify a nationwide class of current and former customer service representatives employed at APAC facilities in six states during the past three years for claims...
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