Hotel Guests Say InterContinental Unlawfully Recorded Calls

Law360, New York (September 19, 2012, 12:49 PM EDT) -- A pair of hotel customers claim in a putative class action removed Friday to California federal court that two U.S. subsidiaries of British hospitality giant InterContinental Hotels Group PLC illegally recorded telephone calls the plaintiffs made to the company.

Intercontinental Hotels Group Resources Inc. and Intercontinental Hotels of San Francisco Inc. violated California law by recording phone conversations between employees of InterContinental's Holiday Inn hotels and customers without receiving consent from the callers, the suit alleges. Plaintiffs Laura McCabe and Latroya Simpson say they called toll-free...
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