Best Buy's Reward Program Calls Violate TCPA, 9th Circ. Says

Law360, New York (October 17, 2012, 5:51 PM EDT) -- The Ninth Circuit on Wednesday revived a consumer class action alleging that a series of automated phone calls placed by Best Buy Stores LP regarding its customer rewards program were not purely informational and constituted illegal solicitations.

The appeals court reversed a Washington federal judge's ruling that a series of robocalls about Best Buy’s Reward Zone customer rewards program were informational only, finding that encouragement to redeem the Reward Zone points at the electronics retailer’s stores did in fact rise to the level of solicitation in...
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Case Information

Case Title

Chesbro v. Best Buy Co., Inc.

Case Number



Washington Western

Nature of Suit

Personal Property: Other


Richard A Jones

Date Filed

May 6, 2010

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