Dell Can Arbitrate Dispute Over Recorded Customer Calls

Law360, New York (November 14, 2012, 8:15 PM EST) -- A California federal judge on Tuesday allowed Dell Inc. to arbitrate a class action brought by a law firm employee accusing Dell and its financial services arm of violating consumer privacy by not informing customers that it was recording customer service calls.

U.S. District Judge Roger T. Benitez granted Dell's motion to compel arbitration, finding that Montegna Law Firm employee Monica Garcia must arbitrate her suit against Dell and Dell Financial Services LLC because the law firm's agreement with Dell includes a broad arbitration provision and...
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