Bass Pro Faces Class Action Over Recorded Customer Calls

Law360, New York (April 15, 2013, 2:27 PM EDT) -- Outdoor sporting goods company Bass Pro LLC was hit with a proposed class action accusing the company of violating California privacy laws by illegally recording calls with customers without their consent, according to a case removed to federal court Friday.

Plaintiff Geoffrey McDonald said he had at least one conversation with a Bass Pro customer service representative during which he divulged financial information, including his credit card information. The company allegedly recorded the conversation without telling McDonald, according to his March complaint, filed in California state...
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