Southwest Secretly Records Customer Calls, Suit Says

Law360, New York (September 8, 2014, 6:32 PM EDT) -- Southwest Airlines Co. was hit with a proposed class action in California federal court on Sunday by a consumer who claims the airline surreptitiously recorded a cellphone conversation he had with an airline representative without his consent, violating his right to privacy.

Plaintiff Aaron Siani only learned that a call he received from a Southwest representative on his cellphone was being recorded after he inquired, several minutes after he had already shared personal information with the representative, according to the complaint. The suit alleges the airline...
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Case Information

Case Title

Aaron Siani v. Southwest Airlines Co.


Case Number

2:14-cv-06972

Court

California Central

Nature of Suit

Other Statutory Actions

Judge

George H. King

Date Filed

September 7, 2014

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