Bose Illegally Collects Customer Info, Class Action Says

Law360, New York (January 29, 2016, 8:34 PM EST) -- Audio equipment maker Bose was hit with a proposed class action on Friday in California federal court over its alleged illegal practice of requesting and recording customers' personal information during credit card transactions at its California retail stores.

Consumer Patrick Keegan said Bose Corp.'s policy of asking for and recording sensitive information violates the Song-Beverly Credit Card Act, which is designed to protect consumers' privacy in part by prohibiting retailers from requesting personal information.

"Plaintiff is informed and believes that defendant engages in a pattern and practice of knowingly requesting, and subsequently recording, personal identification information of its customers, including but...

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