Fifth Third Bank Illegally Records Marketing Calls, Suit Says

Law360, New York (September 6, 2016, 3:39 PM EDT) -- A lawsuit filed last week in Illinois federal court alleges that a marketing company hired by Fifth Third Bank to sell payment processing systems to California merchants is recording phone calls without the merchants' permission, possibly putting sensitive business information at risk of a data breach.

Wyatt Miller filed a putative class action lawsuit on behalf of California business owners who received marketing calls from Ironwood Financial LLC, a Utah-based business that supposedly does marketing on behalf of Fifth Third Bank.

The lawsuit claims that Ironwood recorded marketing phone calls without first informing the callers, who gave out sensitive information about...

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