4 Things To Remember About Refill Reminder Compliance

By David Glynn, Shannon Salimone and Anthony Palermo (July 13, 2017, 1:35 PM EDT) -- Specialty pharmacies, drug manufacturers and other members of the health care industry involved in refill reminder programs should be mindful that, while such programs are expressly permitted under the Health Insurance Portability and Accountability Act's privacy rules, HIPAA does not endorse an "anything goes" approach. The U.S. Department of Health and Human Services Office for Civil Rights (OCR) has made it clear that paying physicians and pharmacies to remind patients about refills of drugs they are currently taking is generally permissible under the HIPAA privacy rule.

However, in addition to meeting the HIPAA requirements for such programs, companies must remember OCR's...

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