McDonald's CEO Case Instructs On Outside Investigations

Law360 (August 24, 2020, 2:50 PM EDT) -- An independent investigation is effective only to the extent that its scope is properly defined and appropriately tailored through clear communications between investigators and the client. The scope of inquiry should be sufficient to address the most significant questions facing the client.

Both parties also must share a common understanding of the scope and the conclusions supported by the results of the investigation. Failure to meet these requirements can produce a compromised engagement that ultimately disserves the client.

The board of McDonald's Corp. recently learned this lesson the hard way. The company retained independent outside counsel in 2019, after receiving allegations...

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