SoulCycle Bilks Clients With Fast-Expiring Vouchers, Suit Says
Law360, New York (September 2, 2015, 1:52 PM EDT) -- Indoor cycling company SoulCycle Inc. defrauds customers by requiring them to purchase expensive certificates with short windows to enroll in classes then keeping the expired certificates' unused balances, according to a recent proposed class action in California federal court.
SoulCycle earned over $25 million in the U.S. last year through the forfeiture of certificates used to sign up for indoor cycling classes, according to a new lawsuit. (Credit: Law360) Rachel Cody's Aug. 25 complaint alleges SoulCycle enforces a system under which customers must purchase certificates to sign up for classes, certificates expire within "unreasonably" short time frames, and unused portions of...
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