Airlines' Post-COVID Challenges Mount Amid Travel Surge

Law360 (June 18, 2021, 3:15 PM EDT) -- The summer's surging travel bookings, vaccination rates and business reopenings spell a host of challenges for commercial airlines plotting an economic rebound following the heavy blows wrought by the COVID-19 pandemic.

Airlines so far have weathered a swell of consumer complaints over ticket refunds for canceled flights, unfair business practices, breach of contract and other claims — all while enduring decimated passenger volumes and revenue, particularly during the early months of the more than yearlong pandemic. Globally, airlines in 2020 experienced a 60% drop in passenger traffic and took an approximately $371 billion loss in gross passenger operating revenues, according to...

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