Hilton Escapes Calif. Call-Recording Class Action

By Allison Grande (July 15, 2014, 3:28 PM EDT) -- A California federal judge has nixed a putative class action accusing Hilton Worldwide Inc. of illegally recording incoming customer service cellphone calls, ruling that state eavesdropping law does not apply to service-observing monitoring activities or to recordings made by call participants.

In an opinion issued Friday, U.S. District Judge Manuel L. Real granted the hotel chain's motion for judgment on the pleadings with respect to plaintiff Rick Young's claims under California Penal Code Section 632.7, which prohibits eavesdropping on calls made from cellphones and cordless phones regardless of whether the communications were initiated with a reasonable expectation that they would remain...

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