Alorica Agrees To $9.25M Settlement In Wage-And-Hour Action

By Matthew Bultman (May 10, 2016, 5:15 PM EDT) -- Alorica Inc., a national call center operator, has agreed to pay $9.25 million to resolve a collective action claiming that it underpaid customer service representatives across the country, according to documents filed on Monday in California federal court.

The settlement was disclosed as part of the workers' request that U.S. District Judge David O. Carter give the deal initial approval. Alorica did not oppose the request.

The agreement would cover anyone who worked as a customer service representative for Alorica since August 2010, which court papers estimated could be as many as 120,000 people.

"Class counsel believes that the settlement is...

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