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5 Best Practices To Avoid TCPA Wrong-Number Claims

By Amy Gallegos (July 30, 2019, 12:46 PM EDT) -- On July 10, the U.S. District Court for the Northern District of Illinois preliminarily approved a settlement in which Wells Fargo agreed to pay $17.85 million to settle a nationwide class action alleging violations of the Telephone Consumer Protection Act. The complaint alleged that Wells Fargo had sent automated calls and texts that were intended for account holders to "wrong parties" — i.e., consumers who were not actually the account holders Wells Fargo was attempting to reach....

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