Online Travel Agency Secretly Records Calls, Suit Says

Law360, New York (August 28, 2017, 4:51 PM EDT) -- Fare Depot LLC was hit with a proposed class action Saturday in California federal court alleging the online travel agency, which focuses on helping travelers secure cheap flights, secretly recorded consumers' phone calls without getting their permission.

Mynor F. Portillo's complaint alleges he had no idea when he called the company — which goes by FareDepot — that his call would be recorded, only to find out later that it records all incoming calls without always telling consumers about the practice, violating California law.

"California Penal Code Section 632.7 prohibits the intentional, nonconsensual recording of any telephone communication without the consent...

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