McDonald's Says Drive-Thru Privacy Suit Is A No-Go
By Joyce Hanson (June 28, 2021, 6:53 PM EDT) -- McDonald's has urged an Illinois federal court to toss claims that the burger giant collects customer voice data at drive-thrus in violation of the state Biometric Information Privacy Act, arguing that it doesn't use biometric identifiers and there's no evidence such collections take place.
Lead plaintiff Shannon Carpenter's proposed $5 million class action relies on unfounded assumptions unsupported by the facts when claiming that McDonald's Corp. captures and stores customers' voiceprints without their permission, the company said Friday in a motion to dismiss the suit.
The fast-food chain said its voice-assistant technology doesn't use biometric identifiers or biometric information, asserting that...
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