What To Do About Defamatory Online Reviews

Law360, New York (November 10, 2016, 2:22 PM EST) -- Peer reviews and ratings are a common feature of sharing economy commerce. For example, drivers and riders input reviews on Uber and hosts and guests post reviews on Airbnb. User reviews are also the underpinning data for companies such as Yelp. Yelp is typically the first and only place consumers look for goods and services ratings and reviews. Yelp reviews have also expanded to include professionals (such as accountants, real estate professionals, lawyers and doctors) and other nontraditional professional service providers. However, what are the options when someone posts a libelous or fake review?...

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