Website Accessibility Suits Threaten Omnichannel Sales

Law360 (July 27, 2018, 3:02 PM EDT) -- In the course of the development of the common law, with its unique dependence on a sometimes unholy alliance between enacted and judge-made law, curiosities will arise. Retailers, auction houses and others with consumer websites that support physical sales facilities have seen this recently, as lawyers around the country have driven in fifth gear to their nearest federal courthouses to file lawsuits on behalf of the visually impaired, claiming that those websites exclude the visually impaired from equal access in violation of federal law.

That no federal law specifically makes such an exclusion unlawful is a discussion for another day, but...

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