NY Transit Agencies Duck Call Center Worker's Bias Suit
By Matthew Guarnaccia (April 22, 2016, 5:56 PM EDT) -- New York City's mass transit agencies aren't responsible for alleged sex, race and national origin discrimination against a class of female employees at a contractor-run call center, a New York federal judge ruled Thursday, saying the misconduct didn't take place on the agencies' watch.
U.S. District Judge Lorna G. Schofield ruled that the Metropolitan Transportation Authority and its New York City Transit Authority did not perpetuate wage bias or sexual harassment at its call center for disabled passengers because the agencies had contracted out the day-to-day operations and staffing of the center to Global Contact Services Inc. The contract freed the...
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