Braille Gift Card Rulings Guide Defense Of ADA Claims

Law360 (May 7, 2020, 4:16 PM EDT) -- Recurring issues in the modern consumer litigation environment are cut-and-paste complaints leveraging the class action device and the threat of costly litigation to prompt early settlement at a premium. Retailers have been on the receiving end of many such complaints asserting claims for alleged violations of the Americans with Disabilities Act.

Following a wave of litigation challenging the pin pads on point-of-sale devices in physical stores, tens of thousands of demand letters and complaints exploited confusion as to the applicability of Title III of the ADA to websites and mobile apps and a lack of clear regulatory and judicial guidance. And...

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